UK Restaurant Data | Premium B2B Hospitality Datasets

1General Policy: All Sales Are Final

Due to the intrinsic, instantly accessible nature of our products—which consist of immediately downloadable digital CSV and Excel datasets—all sales are strictly final, non-cancelable, and non-refundable. Once a commercial transaction is finalized and a unique data download link is generated, the digital assets cannot be returned, recovered, or un-viewed.

Consequently, we do not issue refunds for buyer's remorse, mistaken territorial selections, internal re-budgeting, or evolving business-to-business marketing strategies.

2Waiver of Statutory Rights & B2B Enforcement

Statutory Rights Exemption for Immediate Digital Content

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, standard retail consumers occasionally retain a 14-day cooling-off right for web transactions. However, because our systems provide immediate access to underlying intellectual property, you explicitly consent to the immediate performance of this contract at checkout. You acknowledge that **your right to cancel or reverse the contract is completely waived** the second the file delivery architecture executes.

Furthermore, because our datasets are sold strictly for corporate lead generation, marketing development, and commercial market research, you agree that this contract is a **Business-to-Business (B2B) transaction**. You explicitly acknowledge that retail consumer statutory protections, including the UK Consumer Rights Act 2015, do not apply to this agreement.

3Data Accuracy and Natural List Decay

The UK food service and hospitality market is highly fluid. Establishments alter operational hours, open new branches, close permanently, and shift managing personnel on a daily basis. While we engage in systematic quarterly database sanitization and validation protocols, records degrade naturally over time.

All databases are sold on an "as-is" and "as-available" basis. We categorically do not issue refunds, partial credits, or data recalculations based on email bounce parameters, out-of-service telephone registries, undeliverable direct mail addresses, or standard data turnover rates.

4Strictly Defined Exceptional Circumstances

We aim to act fairly. In our sole and absolute discretion, we may evaluate a transaction for a technical credit or file replacement, provided that any problem is officially logged with our team within **seven (7) calendar days** of the original purchase transaction. These exceptions are strictly confined to:

System Duplicate Billing: Where a verified network or checkout error charges your chosen credit card payment profile multiple times concurrently for the exact same regional database chunk.
Incurable Delivery Failures: Where our file servers completely fail to issue a secure download path, and our administrative technical team is incapable of manually sending you the CSV file within forty-eight (48) hours of your initial customer inquiry.
Structural File Corruption: Where the delivered data package is proven to be completely corrupted or visually unreadable by standard modern spreadsheet engines, and we are unable to issue a working copy.

5Limitation of Remedy & Dispute Mitigation

If an exceptional technical circumstance defined under Section 4 is verified, your **sole and exclusive remedy** consists of a replacement dataset file, or a financial refund for the purchase value, managed entirely at our discretion. We accept no liability for collateral business losses, interrupted sales cadences, or marketing workflow delays resulting from technical execution anomalies.

Initiating a chargeback or payment dispute with your issuing banking institution for a fully executed digital download without contacting our support channels first constitutes an explicit breach of our Terms and Conditions. In such cases, we will immediately provide Stripe and your credit card provider with comprehensive delivery logs, download timestamps, and matching network IP validations to defend the validity of the transaction.

6Submit a Billing or Download Review